One platform behind every automated freight decision
Emulon is not a chatbot bolted onto a TMS. It is an execution platform: workflows that carry the process, agents that do the work, knowledge that grounds them, and policy that decides what they are allowed to commit to.
- Agents with guardrails
- Humans on the risky calls
- Full execution traceability
One run, four layers
This is a single load moving from an inbound rate con to a dispatched shipment. Every line is a real step the platform records — including the one where it stopped and asked.
- 01A workflow sets the orderYou lay out the steps once. Emulon runs them in order, every time, and remembers where each load is up to.
- 02Agents do the workEach step goes to the agent built for that job, with access to the systems it needs to read from and write to.
- 03Your rules inform the decisionContracts, customer rules, and what happened on past loads are pulled in at the moment they apply.
- 04Your limits decide what is allowedMinimum margins and approval limits are checked before anything is agreed, and a person is asked whenever one is not met.
The platform layer
Four capabilities every agent depends on. Together they are the difference between a demo and something you can leave running.
Built to survive contact with a real operation
Freight does not tolerate a system that is fast on the happy path and helpless everywhere else.
Starts when the work arrives
An inbound email, a phone call, a status change, a webhook — each one starts the right workflow the moment it lands. Nothing waits for a batch job or a free pair of hands.
Humans on the risky calls
Approvals are a platform primitive. Agents move on their own until a policy says a person should decide, then the run resumes the second they do.
Every action traceable
Runs, agent traces, tool calls, and domain state transitions are recorded end to end, so an automated decision can always be reconstructed.
Your data stays separate
Each customer's data and logins are kept apart from everyone else's, and Emulon can run inside your own cloud account when your rules require it.
One load, from tender to invoice
Most tools own one stage and hand you back a spreadsheet at the edges. Emulon carries the whole lifecycle, and every handoff stays on the same record.
- 01Tender landsRate con email or EDI tender, read on arrival.
- 02Load builtReferences resolved, stops sequenced, record written.
- 03Coverage securedCarriers sourced and priced inside your floor.
- 04Dispatch setAppointments booked, paperwork out, driver briefed.
- 05In transitStatus pulled, ETAs recalculated, delays flagged early.
- 06Closed outPOD matched, load completed, billing packet ready.
The agents that run on it
Eleven agents in five groups. Intake, coverage, and execution follow the shipment; channels and extensions cut across all three.
See it run on your freight
Bring one process that costs your team too much time. We will show you the same workflow running on Emulon, with the execution trace open.