Emulon for LTL carriers
Automate rating, dispatch paperwork, and terminal exceptions.
- Rate and re-rate shipments
- Clear terminal exceptions
- Image BOLs and delivery receipts
What Emulon runs across an LTL network
Emulon absorbs the paperwork and phone traffic that flows through every terminal — rating, exceptions, imaging, and customer status.
Rating and re-rating
Quotes come back on the customer tariff with class, fuel, and accessorials applied. When a reweigh or reclass lands, Emulon re-rates and notifies the shipper.
Terminal exceptions
Refused freight, missed dock windows, damage, and OSD reports open a case, notify the right parties, and follow the resolution path you defined.
BOL and POD capture
BOLs, delivery receipts, and inspection photos are read on arrival, indexed to the pro number, and pushed into imaging without manual keying.
Inbound status desk
A customer calling a terminal about a pro number gets the current status, the ETA, and the delivery receipt without waiting on a dispatcher.
Every terminal handoff is a chance for paperwork and status to fall behind.
How an LTL carrier deploys Emulon
One desk that runs at every terminal, on the tariff and escalation rules you already use.
Connect terminals and tariffs
Emulon plugs into your TMS, rating engine, imaging system, and the terminal inboxes and phone lines customers already call.
Encode tariff and exception rules
Customer tariffs, accessorial rules, reweigh tolerances, and the escalation path for each exception type become policy Emulon applies at every terminal.
Run the terminal desk
Emulon quotes, re-rates, opens exception cases, images paperwork against the pro number, and answers status calls across every terminal at once.
Terminal staff resolve the hard ones
Claims, damage, and anything outside tariff tolerance route to a person with the documents, photos, and message history already gathered.
What changes across the network
Rating, exceptions, and imaging keep pace with freight instead of trailing it.
Quotes that go out same day
Rate requests arriving by email are read, rated, and answered in the thread they came in on, at any hour.
Exceptions caught at the dock
A reweigh, reclass, or refusal triggers the re-rate and the notification immediately, instead of surfacing as a billing dispute weeks later.
Paperwork that keeps up with freight
Delivery receipts are imaged and indexed as they arrive, so billing can release on the same day the shipment delivers.
See it run on your freight
Bring one process that costs your team too much time. We will show you the same workflow running on Emulon, with the execution trace open.