Security & Reliability
SSO, role-based access, tenant-isolated data, and an audit trail of every action.
- Tenant-level data isolation
- SSO and role-based access
- Full audit trail
| Role | View loads | Book and dispatch | Approve over limit | Another tenant |
|---|---|---|---|---|
| Ops managerperson | ||||
| Dispatcherperson | ||||
| Financeperson | ||||
| Voice agentacting for ops |
Built for operations that cannot go down or leak
Multi-tenant by design, isolated per tenant, encrypted in transit and at rest, and accountable for every action an agent takes.
SSO with your identity provider
Users authenticate through your own IdP over SAML or OIDC. There is no separate Emulon password to provision, rotate, or revoke at offboarding.
Role-based access control
Roles define what each user can see and do. Agents inherit the permissions of the identity they act for, never more, so automation cannot exceed its operator.
Multi-tenancy with tenant isolation
Each tenant holds its own database and its own credential scope. Tenant context is resolved on the way in and enforced on every query, so data cannot cross a tenant boundary.
Audit trail and traceability
Every run, step, approval, and external call is recorded with the actor, the timestamp, and what changed, correlated under one id from trigger to outcome.
Where we stand today
Encryption, certifications, privacy, and uptime — labelled honestly. Coming soon means exactly that.
Protecting your data
- Encrypted in transitAvailable now
- Encrypted at restAvailable now
- Credentials held in a vaultAvailable now
- Bring your own encryption keysComing soon
Certifications and audits
- SOC 2 Type IIIn progress
- Independent penetration testIn progress
- ISO 27001Coming soon
Privacy and your rights
- GDPR alignmentIn progress
- Export or delete on requestIn progress
- Choose the region your data lives inComing soon
Staying available
- Automated backupsAvailable now
- Monitoring and alertingAvailable now
- A published uptime commitmentComing soon
- Recovery drillsComing soon
Ask us about anything marked in progress or coming soon and you will get real dates.
Why it matters
Security review is usually what decides whether a pilot becomes a rollout.
Security questionnaires answer themselves
SSO, RBAC, tenant isolation, vaulted credentials, and audit history are architectural facts here, not roadmap commitments.
Automation stays accountable
Every automated action carries an identity, a tenant, a timestamp, and a traceable path — including the steps a person approved.
Deployment fits your obligations
Shared multi-tenant to move quickly, or a dedicated deployment in your own cloud account where residency or contractual rules require it.
See it run on your freight
Bring one process that costs your team too much time. We will show you the same workflow running on Emulon, with the execution trace open.